![]() ![]() I was lucky to reach someone at Microsoft, who took me through the process of doing a complete reset, which brought it back to life.įrustrations continued on the website that loads music and other content onto the player. And the instructions that came with the device were scarce to the point of being frustrating. It took more than a couple of hours to get it functioning after the software was released Tuesday morning (without the software download, it’s just a dead brick).Īt one point the player died completely and there was no obvious way to revive it. Its difficulties are apparent right from the beginning with the setup of the device. And it’s about as user-friendly as a pharmaceutical insert. That’s because the software, which is used to run the player and guide users, is not nearly as accomplished. The stills and videos displayed on the screen have depth and wonderfully vivid colors.īut as lovely as that screen is, it’s not likely to make the Zune HD the player that saves the line. The truly notable achievement is the screen, which uses organic light-emitting-diode technology to bring forth a stunning image. It’s packed into a thin case that might not have the design flair of an Apple player, but it’s efficient, and the one button on the front does the all-important job of returning you to the main menu from wherever you are in on-screen functions. It also includes an FM radio that can access HD radio channels and is altogether missing from the iPod Touch.Īnd with the addition of its AV dock - sold separately for about $90, it can show its video content on an HDTV screen in quite respectable 720p resolution.Īs hardware, the Zune HD is just fine.
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